- 10 years Guarantee and Warranty on all Englander Mattress – Full guarantee for first two years, pro-rata warranty on subsequent years.
- 3 years Guarantee and Warranty on selected Englander pillows – Full guarantee on first year, pro-rata warranty on subsequent years.
- The Guarantee and Warranty covers only manufacturing defects with a visible indentation of more than 4cm.
- Normal body impression on the quilted outer cover defects caused by misuse, including among others, placing the mattress on poor bed frame, jumping, spilling liquid on the mattress etc.
- If the warranty is triggered after the first 2 years, the owner will have to bear a pro-rata cost of 1/10th per year of the prevailing list price plus transportation charge.
- Englander reserves the right to substitute comparable materials if the original materials are not available.
